So nice to have some old school style customer service from start to finish. From getting a quote to lots of emails back and forth the service was 10/10.
Regular updates and options given making the whole experience so easy and professional.
Come installation day, emails few days before highlighting the order of the day. Matt arrived on time and is such a lovely and hard working individual. Regular check ins from Matt throughout the day to make sure I was happy.
Once All complete, all cleaned down, rubbish taken away and porch brushed down followed by an explanation about the locks, key box the cleaning of the door. Even down to a little pot of touch up paint should I incur any scratches over time.
Finished job so good it makes the windows look tired so already booked in for a quote to replace 😂.
I would highly recommend DS Windows and Doors, they are a small local business, very competitive on price but customer service is first class.
Thank you all.
Amy J
Response from the owner:Thank you so much Amy for such a fantastic review! We’re really pleased you had such a smooth experience from quote through to installation.
It’s great to hear the regular updates, communication, and Matt’s workmanship all made the process easy and stress-free. We’ll be sure to pass your kind words on to him and the rest of the team.
We really appreciate your recommendation 😊
