Lincoln's top reviewed, family-run double glazing company

Lincoln's top reviewed, family-run double glazing company

Customer Reviews

DS windows and Doors did a very good job in installing our sliding door.Courteous efficient staff,good communication skills,and in general a job well done.I will definitely be using them in the future.
Great service and installation. A couple of issues with the window suppliers, but all being sorted.
Perfect! The team at DS Windows were friendly, knowledgeable and efficient from start to finish (and patient). Our renovation has gone a lot more smoothly dealing with this company. They understood what my wife and I wanted and fitted around our plans and we are so pleased with the result. Highly recommend 👌
I am very happy with the overall service DS Windows and Doors provided. Donna was very quick with her responses to my questions and sending over a quote for our new windows. The fitters were very efficient and tidy and did a fantastic job. Highly recommend and would use again.
Very impressed. Good quality product. Friendly staff and well fitted door and door frame.
Very happy with my new front door! The process overall was extremeley good. I had lots of chats back and forth to help me decide on a colour and style, and staff were so knowledgeable and helpful and made me mockups and quotes to help me choose. Installation went very smoothly, Rob super professional and kept everything neat and tidy whilst it was being done and explained lots about after care. Very communicative about dates and prices so everything was dealt with smoothly. Very happy with my beautiful front door Thanks!!
This company was recommended to us. There is no "making good" once the job was completed. It's a all-in job. We are very happy with the way we were dealt with by the office staff and the installers were also very polite and professional. Highly recommended!
Response from the owner:Thank you so much for your kind words and recommendation! We’re really pleased to hear you were happy with both our office team and installers – we’ll be sure to pass your feedback on to them. It’s great to know the whole process met your expectations from start to finish. If you ever need anything in the future, we’re always here to help!
DS Doors and Windows came recommended to us, I cannot say how highly I would recommend this company to anyone looking to replace their existing doors and windows. From beginning to end, the communication, the guys that fitted our doors, all were absolutely amazing, we are thrilled with our new doors, they are all friendly, professional, clean up after themselves and did a fantastic job. It’s difficult these days for some company’s to deliver on what they promise but they did that and more. Thank you to all of you for everything, you are all a credit to the company
Response from the owner:Thank you so much for such a fantastic review! We’re absolutely delighted to hear how happy you are with your new doors and the service you received from start to finish. It means a lot to us that you felt well looked after by both our team in the office and our installers. We take great pride in delivering on what we promise, so your kind words really do mean a lot to everyone here. Thank you again for your recommendation – it’s truly appreciated!
Extremely happy with the professional fitting of my front and back doors, from the start of this journey to the end this company was outstanding. Matt and Rob who fitted the doors were fantastic guys. I would recommend them to family and friends. Thanks for doing an excellent job one very happy customer!
Response from the owner:Thank you so much for your lovely review! We’re thrilled to hear you’re so happy with your new front and back doors and the service you received throughout. Matt and Rob will be really pleased to hear your kind words – we’ll be sure to pass them on! It’s great to know you’d recommend us to your family and friends, that truly means a lot. Thanks again for choosing us – enjoy your new doors!
We decided on laminated doors for improved installation.visited Ds windows & Doors show room and selected a front and back door with fittings installation date was set Jan 27 the first storm of 2026 Ds fitters arrived on time okay to fit the doors ? With that they proceeded with the fitting in the rain they completed approx 3 pm and that’s when it stopped raining and they a
Had done a great job
Response from the owner:Thank you so much for your lovely review! We’re delighted to hear you’re happy with your new laminated doors and the service you received. We’re especially impressed our team carried on through the first storm of the year and still delivered a great result! It’s fantastic to know everything was completed to a high standard despite the weather. Thanks again for choosing us – your feedback is truly appreciated!
Excellent experience - easy to arrange (and rearrange) the visit. Rob did a fantastic job on our door, which now closes and locks beautifully. Highly recommended.
Response from the owner:Thank you for your great review! We’re so pleased to hear you had an excellent experience and that everything was easy to arrange. Rob will be delighted to know you’re happy with the work – it’s great to hear your door is now closing and locking perfectly! Thanks again for your recommendation, it really means a lot to us.
Great work from Rob and Matt plus an extra visit from Rob to rectify an issue. They were very helpful and friendly throughout the installation week and made a real effort to prep and clear away at the end of each day. Thanks both
Response from the owner:Thank you for your lovely feedback! We’re really pleased to hear you were happy with the work carried out by Rob and Matt. It’s great to know they kept everything tidy and took the time to make sure everything was just right, including the follow-up visit from Rob. We’ll be sure to pass your kind words on to them. Thanks again for choosing us – we really appreciate it!
This is a great firm to deal with. Communication throughout was excellent, the price was very fair and the fitting of the front door was carried out efficiently and skilfully by Matt who was also a really nice bloke as well! Highly recommended
Response from the owner:Thank you for your fantastic review! We’re really pleased to hear you found the whole process smooth and that you were happy with the communication and pricing. Matt will be delighted to hear your kind words – we’re glad you’re happy with your new front door and the quality of the installation. Thanks again for your recommendation, it’s greatly appreciated!
Big thanks to Matt for the job this week, replacing a glass panel with UPVC to install a cat flap in our new home.

It wasn't the nicest weather to be working outside and he was very patient with all my faffing about and overthinking the correct height for the hole!

After he was done he cleaned up after himself, and took away all the debris, leaving nothing behind but two happy cats (and one very pleased cat mama!).
Response from the owner:Thank you so much for your lovely review! We’re really pleased to hear you’re happy with the work and that Matt looked after you so well. We’ll definitely pass on your kind words – it’s great to know everything was left clean and tidy, with two very happy cats at the end of it! Thanks again for choosing us – we hope you and your cats enjoy it for years to come!
Professional, high quality and thorough service.

From start to finish, our front door replacement was executed seamlessly.
Fitter was polite and courteous with an excellent attention to detail.
Our door is perfectly fitted, handed over with a full aftercare guidance including set up of the supplied smartlock.
Highly recommended company that we will no doubt use again for our other doors.

Thank you.
Response from the owner:Thank you for such a wonderful review! We’re delighted to hear you’re so happy with your new front door and the service you received from start to finish. It’s great to know the installation, attention to detail, and aftercare guidance – including the smart lock setup – all met your expectations. We take real pride in delivering a seamless experience, so your feedback means a lot to us. Thank you again for your recommendation, and we look forward to helping you with your other doors in the future!
Friendly, professional business from first visit to their showroom to last phone conversation checking all was well. Prompt with giving a quote. No messing about with the pricing, the work was carried out well. Happy to accommodate the date i wanted the work done. Immaculately tidy. And now I have a lovely new front door. :-)
Highly recommended.
Response from the owner:Thank you for your great review! We’re really pleased you had such a smooth experience from showroom visit through to completion. It’s great to hear you were happy with the pricing, communication, and the quality of the work – and even better that you’re loving your new front door! Thanks again for your recommendation, we really appreciate it.
Prompt to quote, prompt to visit to confirm quote, prompt to deliver and install a composite door. Cannot fault the service , friendly, efficient, tidy, considerate.
Response from the owner:Thank you for your great review! We’re really pleased to hear everything was smooth from quote through to installation. It’s great to know you were happy with the service, communication, and the team’s friendliness and care on the job. We really appreciate your kind words – thank you for choosing us!
I love my new door!! Professional service throughout and very accommodating when I changed my mind on design. Thank you! ⭐️⭐️⭐️⭐️⭐️
Professional, high quality and thorough service.

From start to finish, our front door replacement was executed seamlessly.
Fitter was polite and courteous with an excellent attention to detail.
Our door is perfectly fitted, handed over with a full aftercare guidance including set up of the supplied smartlock.
Highly recommended company that we will no doubt use again for our other doors.

Thank you.
Response from the owner:Thank you for such a wonderful review! We’re delighted to hear you’re so happy with your new front door and the service you received from start to finish. It’s great to know the installation, attention to detail, and aftercare guidance – including the smart lock setup – all met your expectations. We take real pride in delivering a seamless experience, so your feedback means a lot to us. Thank you again for your recommendation, and we look forward to helping you with your other doors in the future!
This is a great firm to deal with. Communication throughout was excellent, the price was very fair and the fitting of the front door was carried out efficiently and skilfully by Matt who was also a really nice bloke as well! Highly recommended
Response from the owner:Thank you for your fantastic review! We’re really pleased to hear you found the whole process smooth and that you were happy with the communication and pricing. Matt will be delighted to hear your kind words – we’re glad you’re happy with your new front door and the quality of the installation. Thanks again for your recommendation, it’s greatly appreciated!
Very good service. The guys were very polite and the price was very competìtive.
Response from the owner:Thank you for your great review! We’re really pleased you were happy with the service and found the team polite and the pricing competitive. We really appreciate your kind words – thank you for choosing DS Windows & Doors!
Extremely happy with the professional fitting of my front and back doors, from the start of this journey to the end this company was outstanding. Matt and Rob who fitted the doors were fantastic guys. I would recommend them to family and friends. Thanks for doing an excellent job one very happy customer!
Response from the owner:Thank you so much for your lovely review! We’re thrilled to hear you’re so happy with your new front and back doors and the service you received throughout. Matt and Rob will be really pleased to hear your kind words – we’ll be sure to pass them on! It’s great to know you’d recommend us to your family and friends, that truly means a lot. Thanks again for choosing us – enjoy your new doors!
A good experience with this company. I had a new window put into my kitchen wall for more light. The price seemed very fair. The guys that came we very nice and, professional. Left everywhere nice and tidy and did a good job. Very happy and would definitely use again.
Excellent experience from start to finish. The company went to great lengths to make sure that our bifold doors were right for our specific need for safe disabled access.The finished result is just what we wanted.Highly recommended we will definitely be using them again.
Response from the owner:Thank you for your wonderful review! We’re really pleased we could help get everything just right for your specific needs and that you’re happy with the finished bifold doors. It’s great to hear the process was smooth from start to finish, and we really appreciate your recommendation. We look forward to working with you again in the future!
Phenomenal service throughout. Jim was very informative about our options and was very helpful. Rob came and put our new front door in and did an excellent job. He was friendly and polite. We are extremely happy and would highly recommend. Will definitely use again in the future!