Lincoln's top reviewed, family-run double glazing company

Lincoln's top reviewed, family-run double glazing company

Customer Reviews

Excellent experience - easy to arrange (and rearrange) the visit. Rob did a fantastic job on our door, which now closes and locks beautifully. Highly recommended.
Great work from Rob and Matt plus an extra visit from Rob to rectify an issue. They were very helpful and friendly throughout the installation week and made a real effort to prep and clear away at the end of each day. Thanks both
This is a great firm to deal with. Communication throughout was excellent, the price was very fair and the fitting of the front door was carried out efficiently and skilfully by Matt who was also a really nice bloke as well! Highly recommended
Professional, high quality and thorough service.

From start to finish, our front door replacement was executed seamlessly.
Fitter was polite and courteous with an excellent attention to detail.
Our door is perfectly fitted, handed over with a full aftercare guidance including set up of the supplied smartlock.
Highly recommended company that we will no doubt use again for our other doors.

Thank you.
Contacted them via phone to request a quote. Was told by the lady who answered that I would get a rough estimate in a few days. Nothing was sent, so left a voicemail and also sent a message through their website contact form, yet nobody bothered to get back to me and was ultimately ignored.
Excellent fitters and really polite nd considerate too
Friendly, professional business from first visit to their showroom to last phone conversation checking all was well. Prompt with giving a quote. No messing about with the pricing, the work was carried out well. Happy to accommodate the date i wanted the work done. Immaculately tidy. And now I have a lovely new front door. 🙂
Highly recommended.
Very efficient, communication and timescale all top notch. The assessment beforehand was spot on, the fitter was prompt and easy to work with, did a great job and left no mess. What more could I ask for!
DS Windows and Doors exceeded all expectations. I spent quite a while searching for a company I felt I could trust. Their other reviews were really good so I decided to give them a call. I spoke to a lovely lady called Donna, she answered all my questions and was so bubbly and set my mind at ease to give them a try. Darren came to give a quote. He was very helpful and had lots of good suggestions for windows we may not of thought of. We found the cost resonable and went ahead with the order.
I was apprehensive, expecting there to be quite a bit of mess, but need not of worried. Two lovely guys Matt and Rob came to do the installation and they were brilliant. Their work was so neat and tidy, no mess apart from a bit of dust. Could not of asked for nicer people, or a better job. Really thrilled with everything. I totally recommend this company.
Very Impressive from initial enquiry through to installation and after sales contact.

After having a very bad experience with replacement windows I was to say the least dubious about having more home improvements. I need not have worried.

From my initial enquiry, it was great not to be given “hard sell” tactics. All emails were answered swiftly and when visiting the showroom Donna was very helpful.

Installation went according to plan, Rob was friendly, punctual. very tidy worker and did a great job.

Donna telephoned to check I was happy with the end result and the paperwork for the guarantee was emailed across promptly.

Will definitely be using this company again.
We had a porch door fitted & are very pleased with it. All the people are friendly & helpful. We would highly recommend DS Windows & Doors.
Great set of doors, great price and expertly installed. Recommended.
Excellent communication, all visits were on time. Instalation day the team was on time and worked very efficiently despite a bitterly cold day, all was completed (4 windows in one day) and the finish/quality of Instalation was excellent.
All cleaned up and explained the functioning of the windows (locks/ventilation etc)
Entirely satisfied would definitely recommend DS Windows.
Alan
Everyone was very helpful and lovely. The whole process was very easy and straight forward.
Prompt to quote, prompt to visit to confirm quote, prompt to deliver and install a composite door. Cannot fault the service , friendly, efficient, tidy, considerate.
Arrived on time, friendly and efficient. Excellent job done in replacing two windows. Neat and very tidy job done. No mess, excellent job. Highly recommended
See below pics!
Had bifolds fitted by Matt and Rob. Super efficient,tidy and friendly! Doors look amazing!
Would highly recommend DS windows!
Thanks guys
A very professional company from contact to fitting.
A few queries before fitting were cleared up...thanks Donna. Then on fitting day Rob and and Matt were very professional and courteous. Their work was very tidy and all cleaned up at the end. I would happily recommend this company and use them again.
I love my new door!! Professional service throughout and very accommodating when I changed my mind on design. Thank you! ⭐️⭐️⭐️⭐️⭐️
Matt fitted a new door for my mother and she couldn’t recommend him highly enough. The door looks fantastic and she was extremely happy with the customer service and care she received
Fantastic experience from Darren and his team from start to finish. Was invited to the showroom and warmly met by Donna who discussed all our options.
Excellent communication about installation, and what to expect.
Matt did an absolutely brilliant job of installing our door, left everything spotless and went through everything to make sure we were happy before he left. Would 100% recommend.
Salesman was on time and professional, didn't push us for a sale. When we did buy the customer service was great and an installation date was swiftly organised. This did have to move by a few days but fitters arrived on time and worked all day on a tricky installation. They cleaned up after themselves regularly and were polite and friendly. Ability to pay by credit card is a great option. Wouldn't hesitate to recommend.
Excellent fitters and really polite nd considerate too
Excellent experience from start to finish. The company went to great lengths to make sure that our bifold doors were right for our specific need for safe disabled access.The finished result is just what we wanted.Highly recommended we will definitely be using them again.
Wow, where do I begin with this company from my first enquiry to my final fitting yesterday? It has been AMAZING the quote given to me was fair and honest also had no pushy sales technique which made me really want to use this company from the get go! Darren came to survey my home at the time agreed really nice friendly guy. I even had some questions about a window upstairs Unrelated to my enquiry and he happily had a look for me and gave me some advice. I was kept up to date whilst my order was processed. Yesterday I had the pleasure of meeting Matt who fitted my French doors for me with care and professionalism He was super friendly and down to earth. Matt took time ensuring that everything was just right keeping me updated along the way. He cleaned up and also advised me on care going forward. I’m so happy with the end result I’ve actually already told a friend about this company. All I can say is I wish I had a found DS Window And Doors for my previous work don’t hesitate in using this company The quality of the door is top notch no damage to my wall at all when removing the old ones these guys really do care about what they do and their customers. The people I dealt with in person and via telephone/emails were amazing and so lovely that goes such a long way thank you all so much for everything! I wish you all the best going forward with your business ⭐️⭐️⭐️⭐️ ⭐️ +