Lincoln's top reviewed, family-run double glazing company

Lincoln's top reviewed, family-run double glazing company

Terms & Conditions

All items remain property of DS Windows & Doors until final balance is paid. Final balance to be paid upon completion of installation. Late payments will be charged daily at our discretion.

Your contract must be signed & the deposit paid before materials are ordered. Deposits are non-refundable once order of materials is made. Deposits are high to cover the majority of materials.

Once ordered no amendments can be made, so please check all job details on this contract are correct before signing. Once we have arrived on site, if third party building work delays installation of materials, a charge will be applied to the final balance. We are not responsible for the removal or reinstallation of window blinds, and all furniture should be moved out of the way of windows/doors prior to our arrival where possible.

DS Windows & Doors are not responsible for any damage caused by third party contractors once installation is complete, and any subsequent remedial work required is chargeable. All rubbish to be removed from site. Installations are weather dependent.

Once an order is placed we are not liable for any delays we may face from our suppliers. If you’re not familiar with any of the terminology used in your contract, please give us a call.

Great work from Rob and Matt plus an extra visit from Rob to rectify an issue. They were very helpful and friendly throughout the installation week and made a real effort to prep and clear away at the end of each day. Thanks both
Response from the owner:Thank you for your lovely feedback! We’re really pleased to hear you were happy with the work carried out by Rob and Matt. It’s great to know they kept everything tidy and took the time to make sure everything was just right, including the follow-up visit from Rob. We’ll be sure to pass your kind words on to them. Thanks again for choosing us – we really appreciate it!
Big thanks to Matt for the job this week, replacing a glass panel with UPVC to install a cat flap in our new home.

It wasn't the nicest weather to be working outside and he was very patient with all my faffing about and overthinking the correct height for the hole!

After he was done he cleaned up after himself, and took away all the debris, leaving nothing behind but two happy cats (and one very pleased cat mama!).
Response from the owner:Thank you so much for your lovely review! We’re really pleased to hear you’re happy with the work and that Matt looked after you so well. We’ll definitely pass on your kind words – it’s great to know everything was left clean and tidy, with two very happy cats at the end of it! Thanks again for choosing us – we hope you and your cats enjoy it for years to come!
A pleasure to do business with from start to finish, the whole team are fantastic. No pressure tactics, they keep you informed and workmanship was spot on. In love with our new front door!
Response from the owner:Thank you for your lovely review! We’re really pleased you had such a positive experience from start to finish. Thanks again for your kind words – we really appreciate it.
Very impressed. Good quality product. Friendly staff and well fitted door and door frame.
From start to finish this was a great company to work with. We got a quote for a new composite door very quickly and the ordering process was easy. Our door was fitted today and it’s just what we wanted. All staff have been really friendly and helpful. Highly recommend.
Response from the owner:Thank you for your great review! We’re really pleased to hear everything went smoothly from quote through to installation. We really appreciate your recommendation – thank you for choosing us!
Thank you to DS windows and doors. We had all of our windows done and 2 doors and french doors.

We saw Darren in the showroom who helped us with our so many questions as we had never bought windows and doors before.

Donna in the office also so helpful and happy to answer many questions! They were able to fit installation around our schedule.

Matt and Rob the fitters were just so friendly and efficient - they were really tidy and took real care when working. They also answered any questions we had during the process. The windows and doors look amazing and they were installed so quickly!
Great set of doors, great price and expertly installed. Recommended.
Response from the owner:Thank you for your great review! We’re really pleased you’re happy with your new doors and the installation. It’s great to hear you were happy with the price and the service. We really appreciate your recommendation – thank you for choosing DS Windows & Doors!
We're so pleased with our new windows from DS Windows and Doors. The windows themselves are gorgeous and finished to a really high standard, and the professional installation by Matt and Rob was far smoother than anticipated - efficient, tidy and painless. On top of this, the customer service was fantastic - Donna was so organised, helpful and attentive, making the whole process effortless from start to finish. We’d recommend DS Windows and Doors to anyone and would definitely return to them in the future 😊
Excellent experience - easy to arrange (and rearrange) the visit. Rob did a fantastic job on our door, which now closes and locks beautifully. Highly recommended.
Response from the owner:Thank you for your great review! We’re so pleased to hear you had an excellent experience and that everything was easy to arrange. Rob will be delighted to know you’re happy with the work – it’s great to hear your door is now closing and locking perfectly! Thanks again for your recommendation, it really means a lot to us.
Very efficient, communication and timescale all top notch. The assessment beforehand was spot on, the fitter was prompt and easy to work with, did a great job and left no mess. What more could I ask for!
Response from the owner:Thank you for your great review! We’re really pleased to hear everything ran so efficiently and that you were happy with the communication, timescales, and workmanship. It’s great to know the fitter did a great job and left everything clean and tidy. We really appreciate your kind words – thank you for choosing us!