Lincoln's top reviewed, family-run double glazing company

Lincoln's top reviewed, family-run double glazing company

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This company was recommended to us. There is no "making good" once the job was completed. It's a all-in job. We are very happy with the way we were dealt with by the office staff and the installers were also very polite and professional. Highly recommended!
Response from the owner:Thank you so much for your kind words and recommendation! We’re really pleased to hear you were happy with both our office team and installers – we’ll be sure to pass your feedback on to them. It’s great to know the whole process met your expectations from start to finish. If you ever need anything in the future, we’re always here to help!
Excellent communication, all visits were on time. Instalation day the team was on time and worked very efficiently despite a bitterly cold day, all was completed (4 windows in one day) and the finish/quality of Instalation was excellent.
All cleaned up and explained the functioning of the windows (locks/ventilation etc)
Entirely satisfied would definitely recommend DS Windows.
Alan
Response from the owner:Thank you for your great review, Alan! We’re really pleased to hear everything ran so smoothly from communication through to installation. It’s great to know the team worked efficiently on the day and that you’re happy with the quality of the finish and how everything was explained. We really appreciate your recommendation – thank you for choosing DS Windows & Doors!
Friendly service. All staff helpful throughout the process. Fair price. Really happy with the door supplied, the quality of the fit and the service throughout. Would highly recommend.
Response from the owner:Thank you for your lovely review! We’re really pleased to hear you were happy with the service, the team, and the quality of your new door. We really appreciate your recommendation – thank you for choosing DS Windows & Doors!
Great set of doors, great price and expertly installed. Recommended.
Response from the owner:Thank you for your great review! We’re really pleased you’re happy with your new doors and the installation. It’s great to hear you were happy with the price and the service. We really appreciate your recommendation – thank you for choosing DS Windows & Doors!
Salesman was on time and professional, didn't push us for a sale. When we did buy the customer service was great and an installation date was swiftly organised. This did have to move by a few days but fitters arrived on time and worked all day on a tricky installation. They cleaned up after themselves regularly and were polite and friendly. Ability to pay by credit card is a great option. Wouldn't hesitate to recommend.
Brilliant service and great job thank you
Excellent experience - easy to arrange (and rearrange) the visit. Rob did a fantastic job on our door, which now closes and locks beautifully. Highly recommended.
Response from the owner:Thank you for your great review! We’re so pleased to hear you had an excellent experience and that everything was easy to arrange. Rob will be delighted to know you’re happy with the work – it’s great to hear your door is now closing and locking perfectly! Thanks again for your recommendation, it really means a lot to us.
Very efficient, communication and timescale all top notch. The assessment beforehand was spot on, the fitter was prompt and easy to work with, did a great job and left no mess. What more could I ask for!
Response from the owner:Thank you for your great review! We’re really pleased to hear everything ran so efficiently and that you were happy with the communication, timescales, and workmanship. It’s great to know the fitter did a great job and left everything clean and tidy. We really appreciate your kind words – thank you for choosing us!
Contacted them via phone to request a quote. Was told by the lady who answered that I would get a rough estimate in a few days. Nothing was sent, so left a voicemail and also sent a message through their website contact form, yet nobody bothered to get back to me and was ultimately ignored.
A good experience with this company. I had a new window put into my kitchen wall for more light. The price seemed very fair. The guys that came we very nice and, professional. Left everywhere nice and tidy and did a good job. Very happy and would definitely use again.