Lincoln's top reviewed, family-run double glazing company

Lincoln's top reviewed, family-run double glazing company

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Excellent fitters and really polite nd considerate too
Response from the owner:Thank you for your kind review! We’re really pleased to hear you were happy with the fitters and found them polite and considerate. We’ll be sure to pass your feedback on to the team – it’s always great to hear they’ve made a positive impression. Thanks again for choosing us!
Salesman was on time and professional, didn't push us for a sale. When we did buy the customer service was great and an installation date was swiftly organised. This did have to move by a few days but fitters arrived on time and worked all day on a tricky installation. They cleaned up after themselves regularly and were polite and friendly. Ability to pay by credit card is a great option. Wouldn't hesitate to recommend.
A pleasure to do business with from start to finish, the whole team are fantastic. No pressure tactics, they keep you informed and workmanship was spot on. In love with our new front door!
Response from the owner:Thank you for your lovely review! We’re really pleased you had such a positive experience from start to finish. Thanks again for your kind words – we really appreciate it.
Excellent job professionally executed. The job was a simple replacement of some blown double glazing units but from the initial measuring to final fitting, the service from DS Windows & Doors was exceptional. No hard sell from the sales rep, and the fitter, Rob was excellent, friendly and very professional. I would not hesitate to recommend DS Windows & Doors and they will be my first call for any future window or door needs.
DS Windows and Doors exceeded all expectations. I spent quite a while searching for a company I felt I could trust. Their other reviews were really good so I decided to give them a call. I spoke to a lovely lady called Donna, she answered all my questions and was so bubbly and set my mind at ease to give them a try. Darren came to give a quote. He was very helpful and had lots of good suggestions for windows we may not of thought of. We found the cost resonable and went ahead with the order.
I was apprehensive, expecting there to be quite a bit of mess, but need not of worried. Two lovely guys Matt and Rob came to do the installation and they were brilliant. Their work was so neat and tidy, no mess apart from a bit of dust. Could not of asked for nicer people, or a better job. Really thrilled with everything. I totally recommend this company.
Response from the owner:Thank you so much for your lovely review! We’re really pleased you chose us and that Donna, Darren, Matt and Rob all looked after you so well. It’s great to hear you were happy with the advice, the installation, and how tidy everything was left. We really appreciate your recommendation – thanks again for trusting DS Windows & Doors!
So nice to have some old school style customer service from start to finish. From getting a quote to lots of emails back and forth the service was 10/10.
Regular updates and options given making the whole experience so easy and professional.

Come installation day, emails few days before highlighting the order of the day. Matt arrived on time and is such a lovely and hard working individual. Regular check ins from Matt throughout the day to make sure I was happy.

Once All complete, all cleaned down, rubbish taken away and porch brushed down followed by an explanation about the locks, key box the cleaning of the door. Even down to a little pot of touch up paint should I incur any scratches over time.

Finished job so good it makes the windows look tired so already booked in for a quote to replace 😂.

I would highly recommend DS Windows and Doors, they are a small local business, very competitive on price but customer service is first class.
Thank you all.
Amy J
Response from the owner:Thank you so much Amy for such a fantastic review! We’re really pleased you had such a smooth experience from quote through to installation. It’s great to hear the regular updates, communication, and Matt’s workmanship all made the process easy and stress-free. We’ll be sure to pass your kind words on to him and the rest of the team. We really appreciate your recommendation 😊
Great work from Rob and Matt plus an extra visit from Rob to rectify an issue. They were very helpful and friendly throughout the installation week and made a real effort to prep and clear away at the end of each day. Thanks both
Response from the owner:Thank you for your lovely feedback! We’re really pleased to hear you were happy with the work carried out by Rob and Matt. It’s great to know they kept everything tidy and took the time to make sure everything was just right, including the follow-up visit from Rob. We’ll be sure to pass your kind words on to them. Thanks again for choosing us – we really appreciate it!
Professional, high quality and thorough service.

From start to finish, our front door replacement was executed seamlessly.
Fitter was polite and courteous with an excellent attention to detail.
Our door is perfectly fitted, handed over with a full aftercare guidance including set up of the supplied smartlock.
Highly recommended company that we will no doubt use again for our other doors.

Thank you.
Response from the owner:Thank you for such a wonderful review! We’re delighted to hear you’re so happy with your new front door and the service you received from start to finish. It’s great to know the installation, attention to detail, and aftercare guidance – including the smart lock setup – all met your expectations. We take real pride in delivering a seamless experience, so your feedback means a lot to us. Thank you again for your recommendation, and we look forward to helping you with your other doors in the future!
See below pics!
Had bifolds fitted by Matt and Rob. Super efficient,tidy and friendly! Doors look amazing!
Would highly recommend DS windows!
Thanks guys
Response from the owner:Thank you for your lovely review, Marysia! We’re really pleased you’re happy with your new bifold doors. It’s great to hear Matt and Rob were efficient, tidy, and friendly – we’ll be sure to pass your kind words on to them. Thanks again for your recommendation, we really appreciate it!
First class service from people who know what they are doing at a reasonable price.would definitely recommend DS windows.
Response from the owner:Thank you for your great review! We’re really pleased you’re happy with the service and the team’s workmanship. We really appreciate your recommendation – thank you for choosing DS Windows & Doors!