Lincoln's top reviewed, family-run double glazing company

Lincoln's top reviewed, family-run double glazing company

Terms & Conditions

All items remain property of DS Windows & Doors until final balance is paid. Final balance to be paid upon completion of installation. Late payments will be charged daily at our discretion.

Your contract must be signed & the deposit paid before materials are ordered. Deposits are non-refundable once order of materials is made. Deposits are high to cover the majority of materials.

Once ordered no amendments can be made, so please check all job details on this contract are correct before signing. Once we have arrived on site, if third party building work delays installation of materials, a charge will be applied to the final balance. We are not responsible for the removal or reinstallation of window blinds, and all furniture should be moved out of the way of windows/doors prior to our arrival where possible.

DS Windows & Doors are not responsible for any damage caused by third party contractors once installation is complete, and any subsequent remedial work required is chargeable. All rubbish to be removed from site. Installations are weather dependent.

Once an order is placed we are not liable for any delays we may face from our suppliers. If you’re not familiar with any of the terminology used in your contract, please give us a call.

Friendly service. All staff helpful throughout the process. Fair price. Really happy with the door supplied, the quality of the fit and the service throughout. Would highly recommend.
Response from the owner:Thank you for your lovely review! We’re really pleased to hear you were happy with the service, the team, and the quality of your new door. We really appreciate your recommendation – thank you for choosing DS Windows & Doors!
We would highly recommend DS Windows and doors. Excellent service from beginning to end. Professional and work completed to a high standard. We are absolutely delighted with our new door. Thankyou so much again!
I am very happy with the overall service DS Windows and Doors provided. Donna was very quick with her responses to my questions and sending over a quote for our new windows. The fitters were very efficient and tidy and did a fantastic job. Highly recommend and would use again.
DS Doors and Windows came recommended to us, I cannot say how highly I would recommend this company to anyone looking to replace their existing doors and windows. From beginning to end, the communication, the guys that fitted our doors, all were absolutely amazing, we are thrilled with our new doors, they are all friendly, professional, clean up after themselves and did a fantastic job. It’s difficult these days for some company’s to deliver on what they promise but they did that and more. Thank you to all of you for everything, you are all a credit to the company
Response from the owner:Thank you so much for such a fantastic review! We’re absolutely delighted to hear how happy you are with your new doors and the service you received from start to finish. It means a lot to us that you felt well looked after by both our team in the office and our installers. We take great pride in delivering on what we promise, so your kind words really do mean a lot to everyone here. Thank you again for your recommendation – it’s truly appreciated!
Great work from Rob and Matt plus an extra visit from Rob to rectify an issue. They were very helpful and friendly throughout the installation week and made a real effort to prep and clear away at the end of each day. Thanks both
Response from the owner:Thank you for your lovely feedback! We’re really pleased to hear you were happy with the work carried out by Rob and Matt. It’s great to know they kept everything tidy and took the time to make sure everything was just right, including the follow-up visit from Rob. We’ll be sure to pass your kind words on to them. Thanks again for choosing us – we really appreciate it!
Matt fitted a new door for my mother and she couldn’t recommend him highly enough. The door looks fantastic and she was extremely happy with the customer service and care she received
Response from the owner:Thank you for your lovely review! We’re really pleased to hear your mum is so happy with her new door and the service she received. We’ll make sure Matt hears your kind feedback – it means a lot. Thanks again for your recommendation!
This is a great firm to deal with. Communication throughout was excellent, the price was very fair and the fitting of the front door was carried out efficiently and skilfully by Matt who was also a really nice bloke as well! Highly recommended
Response from the owner:Thank you for your fantastic review! We’re really pleased to hear you found the whole process smooth and that you were happy with the communication and pricing. Matt will be delighted to hear your kind words – we’re glad you’re happy with your new front door and the quality of the installation. Thanks again for your recommendation, it’s greatly appreciated!
Had a new composite front door installed today by Matt. Matt was very friendly and polite, cleaned up after himself and made sure i was happy before he left. The customer experience from beginning to end has been great. No pushy sales team just years of experience on the job and all questioned answered and explained. You can tell this is a family run business and not a nationwide company that do a job and leave, they are people at the end of the day and interact like people. Its been a pleasure doing business with the team. Thanks everyone!
Response from the owner:Thank you so much for your fantastic review! We’re really pleased you’re happy with your new composite door and the service from start to finish.
We had a porch door fitted & are very pleased with it. All the people are friendly & helpful. We would highly recommend DS Windows & Doors.
Response from the owner:Thank you for your lovely review! We’re really pleased you’re happy with your new porch door and the service you received. It’s great to hear the team were friendly and helpful throughout. We really appreciate your recommendation – thank you for choosing DS Windows & Doors!
Excellent experience - easy to arrange (and rearrange) the visit. Rob did a fantastic job on our door, which now closes and locks beautifully. Highly recommended.
Response from the owner:Thank you for your great review! We’re so pleased to hear you had an excellent experience and that everything was easy to arrange. Rob will be delighted to know you’re happy with the work – it’s great to hear your door is now closing and locking perfectly! Thanks again for your recommendation, it really means a lot to us.