Lincoln's top reviewed, family-run double glazing company

Lincoln's top reviewed, family-run double glazing company

Customer Reviews

Very friendly
The team have been great from quote through to install. Great communication, fantastic quality, great work all round – efficient and clean. We couldn't be happier with the new doors and glazing units. Would definitely recommend Darren and his team.
We have just recently had an installation of all new double glazing and a beautiful bi-folding door supplied and fitted by DS Windows of Lincoln. The process was seamless, the customer care exemplary and the fitting was excellent. Special thanks to Donna for excellent and proactive contact, care and advice. DS Windows are a first class operation
Just had a new front door fitted by Rob. Very good quality and competitive price. Very happy and would recommend.
We're so pleased with our new windows from DS Windows and Doors. The windows themselves are gorgeous and finished to a really high standard, and the professional installation by Matt and Rob was far smoother than anticipated - efficient, tidy and painless. On top of this, the customer service was fantastic - Donna was so organised, helpful and attentive, making the whole process effortless from start to finish. We’d recommend DS Windows and Doors to anyone and would definitely return to them in the future 😊
Absolutely can’t fault this company. Extremely helpful and accommodating. 8 weeks from first enquiring to fitting. Darren, Donna and Mark were second to none in their customer care and attention to detail. Will definitely use again.
Thank you to DS windows and doors. We had all of our windows done and 2 doors and french doors.

We saw Darren in the showroom who helped us with our so many questions as we had never bought windows and doors before.

Donna in the office also so helpful and happy to answer many questions! They were able to fit installation around our schedule.

Matt and Rob the fitters were just so friendly and efficient - they were really tidy and took real care when working. They also answered any questions we had during the process. The windows and doors look amazing and they were installed so quickly!
DS windows and Doors did a very good job in installing our sliding door.Courteous efficient staff,good communication skills,and in general a job well done.I will definitely be using them in the future.
Great service and installation. A couple of issues with the window suppliers, but all being sorted.
Perfect! The team at DS Windows were friendly, knowledgeable and efficient from start to finish (and patient). Our renovation has gone a lot more smoothly dealing with this company. They understood what my wife and I wanted and fitted around our plans and we are so pleased with the result. Highly recommend 👌
I am very happy with the overall service DS Windows and Doors provided. Donna was very quick with her responses to my questions and sending over a quote for our new windows. The fitters were very efficient and tidy and did a fantastic job. Highly recommend and would use again.
Very impressed. Good quality product. Friendly staff and well fitted door and door frame.
Very happy with my new front door! The process overall was extremeley good. I had lots of chats back and forth to help me decide on a colour and style, and staff were so knowledgeable and helpful and made me mockups and quotes to help me choose. Installation went very smoothly, Rob super professional and kept everything neat and tidy whilst it was being done and explained lots about after care. Very communicative about dates and prices so everything was dealt with smoothly. Very happy with my beautiful front door Thanks!!
This company was recommended to us. There is no "making good" once the job was completed. It's a all-in job. We are very happy with the way we were dealt with by the office staff and the installers were also very polite and professional. Highly recommended!
Response from the owner:Thank you so much for your kind words and recommendation! We’re really pleased to hear you were happy with both our office team and installers – we’ll be sure to pass your feedback on to them. It’s great to know the whole process met your expectations from start to finish. If you ever need anything in the future, we’re always here to help!
DS Doors and Windows came recommended to us, I cannot say how highly I would recommend this company to anyone looking to replace their existing doors and windows. From beginning to end, the communication, the guys that fitted our doors, all were absolutely amazing, we are thrilled with our new doors, they are all friendly, professional, clean up after themselves and did a fantastic job. It’s difficult these days for some company’s to deliver on what they promise but they did that and more. Thank you to all of you for everything, you are all a credit to the company
Response from the owner:Thank you so much for such a fantastic review! We’re absolutely delighted to hear how happy you are with your new doors and the service you received from start to finish. It means a lot to us that you felt well looked after by both our team in the office and our installers. We take great pride in delivering on what we promise, so your kind words really do mean a lot to everyone here. Thank you again for your recommendation – it’s truly appreciated!
A pleasure to do business with from start to finish, the whole team are fantastic. No pressure tactics, they keep you informed and workmanship was spot on. In love with our new front door!
Response from the owner:Thank you for your lovely review! We’re really pleased you had such a positive experience from start to finish. Thanks again for your kind words – we really appreciate it.
Professional, high quality and thorough service.

From start to finish, our front door replacement was executed seamlessly.
Fitter was polite and courteous with an excellent attention to detail.
Our door is perfectly fitted, handed over with a full aftercare guidance including set up of the supplied smartlock.
Highly recommended company that we will no doubt use again for our other doors.

Thank you.
Response from the owner:Thank you for such a wonderful review! We’re delighted to hear you’re so happy with your new front door and the service you received from start to finish. It’s great to know the installation, attention to detail, and aftercare guidance – including the smart lock setup – all met your expectations. We take real pride in delivering a seamless experience, so your feedback means a lot to us. Thank you again for your recommendation, and we look forward to helping you with your other doors in the future!
Fantastic Service from Start to Finish! We received emailed confirmations and updates throughout. The quote was set out very professionally as was all the paperwork. All the team were friendly and professional. The installer Rob was great. He turned up exactly on time both days, he was friendly, respectful, professional and he kept everything clean and tidy. Great Job by all of you. We will be having them back to do more work in a few months :)
Response from the owner:Thank you so much for your fantastic review! We’re really pleased to hear everything ran so smoothly from start to finish. It’s great to know you were happy with the communication, paperwork, and installation, and that Rob looked after you so well on the day. We really appreciate your kind words and look forward to helping you again in the future!
Arrived on time, friendly and efficient. Excellent job done in replacing two windows. Neat and very tidy job done. No mess, excellent job. Highly recommended
They did a great job. The door looks great and the whole team were communicative and professonal through the whole process.
Response from the owner:Thank you for your great review! We’re really pleased you’re happy with your new door and the service throughout. It’s great to hear the team kept you well informed and delivered a professional job from start to finish. We really appreciate your kind words – thank you for choosing us!
Very happy with my new front door! The process overall was extremeley good. I had lots of chats back and forth to help me decide on a colour and style, and staff were so knowledgeable and helpful and made me mockups and quotes to help me choose. Installation went very smoothly, Rob super professional and kept everything neat and tidy whilst it was being done and explained lots about after care. Very communicative about dates and prices so everything was dealt with smoothly. Very happy with my beautiful front door Thanks!!
Fantastic service from Rob.S - very professional and got the job done quickly and efficiently! Would highly recommend 👍🏼
Response from the owner:Thank you for your great review! We’re really pleased to hear Rob delivered such a professional and efficient service. We’ll be sure to pass your kind words on to him. Thanks again for your recommendation – we really appreciate it!
Very efficient, communication and timescale all top notch. The assessment beforehand was spot on, the fitter was prompt and easy to work with, did a great job and left no mess. What more could I ask for!
Response from the owner:Thank you for your great review! We’re really pleased to hear everything ran so efficiently and that you were happy with the communication, timescales, and workmanship. It’s great to know the fitter did a great job and left everything clean and tidy. We really appreciate your kind words – thank you for choosing us!
DS Doors and Windows came recommended to us, I cannot say how highly I would recommend this company to anyone looking to replace their existing doors and windows. From beginning to end, the communication, the guys that fitted our doors, all were absolutely amazing, we are thrilled with our new doors, they are all friendly, professional, clean up after themselves and did a fantastic job. It’s difficult these days for some company’s to deliver on what they promise but they did that and more. Thank you to all of you for everything, you are all a credit to the company
Response from the owner:Thank you so much for such a fantastic review! We’re absolutely delighted to hear how happy you are with your new doors and the service you received from start to finish. It means a lot to us that you felt well looked after by both our team in the office and our installers. We take great pride in delivering on what we promise, so your kind words really do mean a lot to everyone here. Thank you again for your recommendation – it’s truly appreciated!
Excellent experience - easy to arrange (and rearrange) the visit. Rob did a fantastic job on our door, which now closes and locks beautifully. Highly recommended.
Response from the owner:Thank you for your great review! We’re so pleased to hear you had an excellent experience and that everything was easy to arrange. Rob will be delighted to know you’re happy with the work – it’s great to hear your door is now closing and locking perfectly! Thanks again for your recommendation, it really means a lot to us.